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Frequently Asked Questions (FAQ)

FAQs

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Welcome to the VriOpi Language Solutions FAQ Page! Here, you will find answers to every possible question about our interpretation, translation, localization, and language assessment services.

If you need further assistance, feel free to contact us.

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faq

Frequently asked question

General Questions

We provide:

  • Over-the-Phone Interpretation (OPI)
  • Video Remote Interpretation (VRI)
  • In-Person Interpretation
  • Certified Translation
  • Localization Services
  • Language Assessment Services

We offer interpretation in 300+ languages and regional accents and certified translation in 200+ languages.

  • If you need real-time interpretation, choose OPI or VRI.
  • If you need documents translated, choose Certified Translation.
  • If you are expanding globally, choose Localization Services.
  • If you need language proficiency testing, choose Language Assessment.

We serve both businesses and individuals, offering corporate contracts, government partnerships, and on-demand services.

Yes! We offer customized service agreements for businesses, healthcare providers, law firms, and more.

Interpretation Services (OPI, VRI, In-Person)

OPI provides real-time language support through any phone, mobile app, or web portal.

VRI enables face-to-face interpretation via an internet-based video connection.

Every client receives:

  • A dedicated local phone number for OPI.
  • Login details for the mobile app and web portal.
  • Access to reporting tools, billing details, and analytics dashboards.

No, but VriOpi offers:

  • Pre-configured tablets for VRI.
  • Mobile interpretation carts for hospitals.
  • Kiosks for businesses and government offices.

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For OPI and VRI, most connections happen in under 2 minutes.

Yes, scheduled interpretation is available for meetings, court hearings, and medical appointments.

Yes, our 24/7 emergency interpretation is ideal for healthcare, law enforcement, and crisis response teams.

Certified Translation & Localization

  • Legal (contracts, affidavits, court documents)
  • Medical (patient records, prescriptions)
  • Financial (bank statements, tax documents)
  • Technical (manuals, patents, software guides)
  • Academic (transcripts, diplomas, research papers)

Yes! Our translations are legally recognized and can be certified and notarized upon request.

  • E-commerce & Retail
  • Software & IT
  • Healthcare & Pharmaceuticals
  • Education & Training

Language Assessment Services

  • Corporations hiring multilingual employees.
  • Schools & universities evaluating students.
  • Government agencies testing language proficiency.

Email service@vriopi.com or fill out our request form.

Pricing & Payments

Pricing depends on:

  • Language, urgency, and volume.
  • Specialized industry requirements.

Yes! We offer bulk pricing and customized service agreements

  • Credit/Debit Cards
  • Bank Transfers
  • Corporate Invoices

Security & Compliance

Yes! Our medical interpretation and translation services meet HIPAA regulations

  • All interpreters and translators sign NDAs.
  • Secure encrypted systems protect all client data.

Yes, all interpreters are vetted, trained, and bound by confidentiality agreements.

Technical Support & Equipment

If you face issues during an OPI or VRI session:

  • Call our support team at +1 (844) 4-VRIOPI.
  • Email tech@vriopi.com.

Yes! Request a free demo through our Request a Demo form.

Yes! We provide:

  • Tablets for VRI sessions.
  • Interpretation kiosks for corporate offices.
  • Mobile carts for hospitals and healthcare facilities.

Still Have Questions?

Whether you need instant interpretation, certified translations, or localization services, VriOpi Language Solutions is here to help.
Request a Demo
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